Shipping and Handling
Shipping and Handling
We only ship to the confirmed address provided by buyer. Please make sure the address you provided within your order matches the address you want us to ship to, all products are shipped from Shanghai China. Normally we ship items within 24 hours, but please also allow 1-3 business days as handling time especially for orders placed during the weekends.
We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery and transit time is highly depended on the courier company and local customs and duties, therefore we are unable to take any responsibility for any custom delay or tax. If you do not receive your item on time, please contact us for further assistance. Thank you for your understanding.
Shipping Methods and Delivery Period
We also offer combined EMS or UPS/TNT shipping which will save your shipping cost greatly for your multiple purchases. Please check out the link below:
China Post Registered Air Mail (Free Shipping): 10-30 days
China Post Express Mail Service (EMS): 4-8 days
http://airyhair.com/fast-shippings-ems-ups-tnt/ems.html
UPS/TNT Express: 1-4 days
Tracking
You can use the tracking number from the links below:
http://www.17track.net/IndexEn.html
Please also note that:
1. The China post office is always behind on status updates, but they do ship them out to your country. So please don't worry if you don't see the status updated on time. Also the status they provide is not very detailed, please understand that we can do nothing to improve that as the post office belongs to Chinese Government.
2. Once the package has arrived in your country, you can track through your post office, such as USPS for USA and Royal Mail for UK, please find the link of each country below to match your destination. If the post office's website doesn't show any status, please just call them for more details by providing them the tracking number.
http://www.17track.net/IndexEn.html
Estimated Delivery Time (For Free Shipping)
|
Country |
Delivery Time |
||||||
|
Working Days + Saturday + Sunday |
5-10 |
11-15 |
15-20 | 21-25 | 25-30 | >30 | |
|
United States |
Rate of item arrived |
10% |
70% |
10% | 6% | 3.9% | 0.1% |
|
United Kingdom |
Rate of item arrived |
5% |
20% |
50% | 15% | 9.% | 1% |
|
Australia |
Rate of item arrived |
7% |
30% |
30% | 20% | 12% | 1% |
|
France |
Rate of item arrived |
2% |
10% |
20% | 40% | 20% | 8% |
|
Germany |
Rate of item arrived |
2% |
10% |
20% | 40% | 20% | 8% |
|
Canada |
Rate of item arrived |
5% |
20% |
50% | 15% | 9% | 1% |
|
Spain |
Rate of item arrived |
2% |
15% |
25% | 35% | 20% | 3% |
|
Italy |
Rate of item arrived |
1% |
10% |
25% | 40% | 16% | 8% |
|
Russia |
Rate of item arrived |
1% |
5% |
25% | 35% | 26% | 8% |
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